Terms & Conditions

Make My Film Services Private Limited Terms of Use


This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act,2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of makemyfilm.in website.

The domain name makemyfilm.in (hereinafter referred to as "Website") is owned by Make My Film Services Private Limited a company incorporated under the Companies Act, 1956 with its registered office at Block1, Vaijal Compound, apposite Satelite Tower, Filmcity Road, Goregaon East, Mumbai-400065. Maharashtra, India.

Your use of the Website and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the Website including the applicable policies which are incorporated herein by way of reference. If You transact on the Website, You shall be subject to the policies that are applicable to the Website for such transaction. By mere use of the Website, You shall be contracting with MMFSPL. Internet Private Limited and these terms and conditions including the policies constitute Your binding obligations, with MMFSPL..

For the purpose of these Terms of Use, wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a buyer on the Website by providing Registration Data while registering onthe Website as Registered User using the computer systems. MMFSPL. allows the User to surf the Website or making purchases without registering on the Website.The term "We", "Us", "Our" ''MMFSPl." shall mean Make My Film Services Private Limited


When You use any of the services provided by Us through the Website, including but not limited to, (e.g.Product Reviews, Seller Reviews), You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to bein corporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We reserve the right, at Our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to You. It is Your responsibility to review these Terms of Use periodically for updates / changes. Your continued use of the Website following the posting of changes will mean that You accept and agree to the revisions. As long as You comply with these Terms of Use, We grant You a personal, non-exclusive,non-transferable, limited privilege to enter and use the Website.


ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING. By impliedly or expressly accepting these Terms of Use, You also accept and agree to be bound by MMFSPL. Policies ((including but not limited to Privacy Policy available at Privacy) as amended from time to time.


Membership Eligibility

Use of the Website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the Website.If you are a minor i.e. under the age of18 years, you shall not register as a User of the MMFSPL. website and shall not transact on or use the website. As a minor if you wish to use or transact on website, such use or transaction may be made by your legal guardian or parents on the Website. MMFSPL. reserves the right to terminate your membership and / or refuse to provide you with access to the Website if it is brought to MMFSPL. notice or if it is discovered that you are under the age of 18 years.

Your Account and Registration Obligations

If You use the Website, You shall be responsible for maintaining the confidentiality of your Display Name and Password and You shall be responsible for all activities that occur under your Display Name and Password. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the this Terms of Use, We shall have the right to indefinitely suspend or terminate or block access of your membership on the Website and refuse to provide You with access to the Website.


When You use the Website or send emails or other data, information or communication to us, You agree and understand that You are communicating with Us through electronic records and You consent to receive communications via electronic records from Us periodically and as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise.

Platform for Transaction and Communication

The Website is a platform that Users utilize to meet and interact with one another for their transactions. MMFSPL. is not and cannot be a party to or control in any manner any transaction between the Website's Users.


1. All commercial/contractual terms are offered by and agreed to between Buyers and Sellers alone. The commercial/contractual terms include without limitation price, shipping costs,payment methods, payment terms, date, period and mode of delivery, warranties related to products and services and after sales services related to products and services. MMFSPL. does not have any control or does not determine or advise or in anyway involve itself in the offering or acceptance of such commercial/contractual terms between the Buyers and Sellers.


2. MMFSPL. does not make any representation or Warranty as to specifics (such as quality, value, salability,etc) of the products or services proposed to be soldor offered to be sold or purchased on the Website. MMFSPL. does not implicitly or explicitly support or endorse the sale or purchase of any productsor services on the Website. MMFSPL. accepts no liability for any errors or omissions, whether on behalf of itself or third parties.


3. MMFSPL. is not responsible for anynon-performance or breach of any contract entered into between Buyers and Sellers. MMFSPL. cannot and does not guarantee that the concerned Buyers and/or Sellers will perform any transaction concluded on the Website. MMFSPL. shall not and is not required to mediateor resolve any dispute or disagreement between Buyers and Sellers.


4. MMFSPL. does not make any representation or warranty as to the item-specifics (such as legal title, creditworthiness, identity, etc) of any of its Users. You are advised to independently verify the bonafides of any particular User that You choose to deal with on the Website and use Your best judgment in that behalf.

5. MMFSPL. does not at any point of time during any transaction between Buyer and Seller on the Website come into or take possession of any of the products or services offered by Seller nor does it at any point gain title to or have any rights or claims over the products or services offered by Seller to Buyer.


6. All items purchased from the sellers through MMFSPL..com would be delivered by the sellers (delivery shall be further facilitated by FK Internet) to the carrier on behalf of such buyers. Instakart will act as the carrier for the buyers. Therefore, the risk of loss and title for such items pass on to the buyers upon the delivery to Instakart(ie, the carrier) by the seller and in event there is any damage or loss caused to the goods during shipment, then a claim may be made to Instakart as the carrier for any sort of compensation
For arranging the transportation for the buyer, the seller has the liberty to charge the buyers a delivery fee.;


7. At no time shall MMFSPL. hold any right, title or interest over the products nor shall MMFSPL. have anyobligations or liabilities in respect of such contract entered into between Buyers and Sellers. MMFSPL. is not responsible forunsatisfactory or delayed performance of servicesor damages or delays as a result of products which are out of stock,unavailable or back ordered.


8. The Website is only a platformthat can be utilized by Users to reach a larger base to buy and sell productsor services. MMFSPL. is only providing a platform for communication and it is agreed that the contract for sale of anyof the products or services shall be a strictlybipartite contract between the Seller and the Buyer.

At no time shall MMFSPL. holdany any right, title or interest over the products nor shall MMFSPL. have any obligations or liabilities in respectof such contract.

MMFSPL. is not responsible forunsatisfactory or delayed performance of services or damages or delays as aresult of products which are out of stock, unavailable or back ordered.


9. You shall independently agree up on the manner and terms and conditions of delivery, payment, insurance etc. with the seller(s) that You transact with.


Disclaimer: Pricing on any product(s) as is reflected on the Website may due to some technical issue, typographical error or product information published by seller may be incorrectly reflected and in such an event seller may cancel such your order(s).


10. You release and indemnify MMFSPL. and/or any of its officers and representatives from any cost,damage, liability or other consequence of any of the actions of the Users of the Website and specifically waive any claims that you may have in this behalf under any applicable law. Notwithstanding its reasonable efforts in that behalf, MMFSPL. cannot take responsibility or control the information provided by other Users which is made available on the Website. You may find other User's information to be offensive, harmful, inconsistent, inaccurate, or deceptive. Please use caution and practice safe trading when using the Website.

Please note that there could be risks in dealing with underage persons or people acting under false pretence.



Membership on the Website is free for buyers. MMFSPL. does not charge any fee for browsing and buying on the Website. MMFSPL. reserves the right to change its Fee Policy from time to time. In particular, MMFSPL. may at its sole discretion introduce new services and modify some or all of the existing services offered on the Website. In such an event MMFSPL. reserves the right to introduce fees for the new services offeredor amend/introduce fees for existing services, as the case may be. Changes to the Fee Policy shall be posted on the Website and such changes shall automatically become effective immediately after they are posted on the Website. Unless otherwise stated, all fees shall be quoted in Indian Rupees.You shall be solely responsible for compliance of all applicable laws including those in India for making payments to MMFSPL. Internet Private Limited.

Use of the Website

You agree, undertake and confirm that Your use of Website shall be strictly governed by the following binding principles:


1. You shall not host, display,upload, modify, publish, transmit, update or share any information which:

(a) belongs to another person and to which You does not have any right to;

(b) is grossly harmful, harassing,blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening orunlawfully harassing including but not limited to "indecent representation of women" within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986;

(c) is misleading in any way;

(d) is patently offensive to the online community, such as sexually explicit content, or content that promotes obscenity, paedophilia, racism, bigotry, hatred or physical harm of any kind against any group or individual;

(e) harasses or advocates harassment of another person;

(f) involves the transmission of"junk mail", "chain letters", or unsolicited mass mailing or "spamming";

(g) promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libellous;

(h) infringes upon or violates any third party's rights [including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person's name, email address, physical address or phone number) or rights of publicity];

(i) promotes an illegal or unauthorized copy of another person's copyrighted work (see "Copyright complaint" below for instructions on howto lodge a complaint about uploaded copyrighted material), such as providing pirated computer programs or links to them,providing information to circumvent manufacture-installed copy-protect devices,or providing pirated music or links to pirated music files;

(j) contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page);

(k) provides material that exploits people in a sexual, violent or otherwise inappropriate manner or solicits personal information from anyone;

(l) provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses;

(m) contains video,photographs, or images of another person (with a minor or an adult).

(n) tries to gain unauthorized access or exceeds the scope of authorized access to the Website or to profiles,blogs, communities, account information, bulletins,friend request, or other areas of the Website or solicits passwords or personal identifying information for commercial or unlawful purposes from other users;

(o) engages in commercial activities and/or sales without Our prior written consent such as contests,sweepstakes, barter, advertising and pyramid schemes, or the buying or selling of "virtual" products related to the Website. Throughout this Terms of Use, MMFSSPL. prior written consent means a communication coming from MMFSPL. Legal Department, specifically in response to Your request, and specifically addressing the activity or conduct for which You seek authorization;

(p) solicits gambling or engages in any gambling activity which We, in Our sole discretion, believes is or could be construed as being illegal;

(q) interferes with another USER's use and enjoyment of the Website or any other individual's User and enjoyment of similar services;

(r) refers to any website or URL that, in Our sole discretion, contains material that is inappropriate for the Website or any other website, contains content that would be prohibited or violates the letter or spirit of these Terms of Use.

(s) harm minors in any way;

(t) infringes any patent, trademark,copyright or other proprietary rights or third party's trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or stolen products;

(u) violates any law for the time being in force;

(v) deceives or misleads the addressee/ users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;

(w) impersonate another person;

(x) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any trojan horses, worms, time bombs, cancel bots,easter eggs or other computer programming routines that may damage, detrimentally interfere with, diminish value of,surreptitiously intercept or expropriate any system, data or personal information;

(y) threatens the unity,integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.

(z) shall not be false,inaccurate or misleading;

(aa) shall not, directly or indirectly, offer, attempt to offer, trade or attempt to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule,regulation or guideline for the time being in force.

(ab) shall not create liability for Us or cause Us to lose (in whole or in part) the services of Our internet service provider ("ISPs") or other suppliers;

2. You shall not use any"deep-link", "page-scrape", "robot","spider" or other automatic device, program,algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Website or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Website. We reserve Our right to barany such activity.


3. You shall not attempt to gain unauthorized access to any portion or feature of the Website, or any other systems or networks connected to the Website or to any server, computer,network, or to any of the services offered on or through the Website, by hacking, password "mining" or any other illegitimate means.


4. You shall not probe, scan or test the vulnerability of the Website or any network connected to the Website or breach the security or authentication measures on the Website or any network connected to the Website. You may not reverse look-up, trace or seek to trace any information on any other User of or visitor to Website, or any other customer, including any account on the Website not owned by You, to its source, or exploit the Website or any service or information made available or offered by or through the Website, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than Your own information, as provided for by the Website.


5. You shall not make any negative,denigrating or defamatory statement(s) or comment(s) about Us or the brand name or domain name used by Us including the terms mmfspltd.  Flyte, Digiflip, MMFSPL., MMF.in, or otherwise engage in any conduct or action that might tarnish the image or reputation, of MMFSPL. or sellers on platform or otherwise tarnish or dilute any MMFSPL. trade or service marks, trade name and/or goodwill associated with such trade or service marks,trade name as may be owned or used by us. You agree that You will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Website or MMFSPL. systems or networks, or any systems or networks connected to MMFSPL..


6. You agree not to use any device,software or routine to interfere or attempt to interfere with the proper working of the Website or any transaction being conducted on the Website, or with any other person's use of the Website.


7. You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal You send to Us on or through the Website or any service offered on or through the Website. You may not pretend that You are, or that You represent, someone else, or impersonate any other individual or entity.


8. You may not use the Website or any content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of MMFSPL. and / or others.


9. You shall at all times ensure full compliance with the applicable provisions of the Information Technology Act, 2000 and rules there under as applicable and as amended from time to time and also all applicable Domestic laws, rules and regulations (including the provisions of any applicable Exchange Control Laws or Regulations in Force)and International Laws, Foreign Exchange Laws, Statutes, Ordinances and Regulations (including, but not limited to Sales Tax/VAT, Income Tax, Octroi,Service Tax, Central Excise, Custom Duty, Local Levies) regarding Your use of Our service and Your listing, purchase,solicitation of offers to purchase, and sale of products or services. You shall not engage in any transaction in an item or service, which is prohibited by the provisions of any applicable law including exchange control laws or regulations for the time being in force.


10. Solely to enable Us to use the information You supply Us with, so that we are not violating any rights You might have in Your Information, You agree to grant Us a non-exclusive, worldwide, perpetual, irrevocable,royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, database rights or any other rights You have in Your Information, in any media now known or not currently known, with respect to Your Information. We will only use Your information in accordance with the Terms of Use and Privacy Policy applicable to use of the Website.


11. From time to time, You shall be responsible for providing information relating to the products or services proposed to be sold by You. In this connection, You undertake that all such information shall be accurate in all respects. You shall not exaggerate or over emphasize the attributes of such products or services so as to mislead other Users in any manner.


12. You shall not engage in advertising to, or solicitation of, other Users of the Website to buy or sell any products or services, including, but not limited to,products or services related to that being displayed on the Website or related to us. You may not transmit any chain letters or unsolicited commercial or junk email to other Users via the Website. It shall be a violation of these Terms of Use to use any information obtained from the Website in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to another person other than Us without Our prior explicit consent.In order to protect Our Users from such advertising or solicitation, We reserve the right to restrict the number of messages or emails which a user may send to other Users in any 24-hour period which We deems appropriate in its sole discretion. You understand that We have the right at all times to disclose any information (including the identity of the persons providing information or materials on the Website) as necessary to satisfy any law, regulation or valid governmental request. This may include,without limitation, disclosure of the information in connection with investigation of alleged illegal activity or solicitation of illegal activity or in response to a lawful court order or subpoena. In addition, We can (and You hereby expressly authorize Us to) disclose any information about You to law enforcement or other government officials, as we, in Our sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes,especially those that may involve personal injury.

We reserve the right, but has no obligation, to monitor the materials posted on the Website. MMFSPL. shall have the right to remove or edit any content that in its sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of these Terms of Use. Notwithstanding this right, YOU REMAIN SOLELY RESPONSIBLE FOR THE CONTENT OF THE MATERIALS YOU POST ON THE WEBSITE AND IN YOUR PRIVATE MESSAGES. Please be advised that such Content posted does not necessarily reflect MMFSPL. views. In no event shall MMFSPL. assume or have any responsibility or liability for any Content posted or for any claims, damages or losses resulting from use of Content and/or appearance of Content on the Website. You hereby represent and warrant that You have all necessary right sin and to all Content which You provide and all information it contains and that such Content shall not infringe any proprietary or other rights of third parties or contain any libellous,tortious, or otherwise unlawful information.


13. Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the Website, including payment and delivery of related products or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between You and such advertiser. We shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on the Website.


14. It is possible that other users(including unauthorized users or "hackers") may post or transmit offensive or obscene materials on the Website and that You may be involuntarily exposed to such offensive and obscene materials. It also is possible for others to obtain personal information about You due to your use of the Website, and that the recipient may use such information to harass or injure You. We does not approve of such unauthorized uses, but by using the Website You acknowledge and agree that We are not responsible for the use of any personal information that You publicly disclose or share with others on the Website. Please carefully select the type of information that You publicly disclose or share with others on the Website.


15. MMFSPL. shall have all the rights to take necessary action and claim damages that may occur due to your involvement/participation in any way on your own or through group/s of people,intentionally or unintentionally in DoS/DDoS (Distributed Denial of Services).

Contents Posted on Site

All text, graphics, user interfaces,visual interfaces, photographs, trademarks, logos, sounds, music and artwork (collectively, "Content"), is a third party user generated content and MMFSPL. has no control over such third party user generated content as MMFSPL. is merely an intermediary for the purposes of this Terms of Use.

Except as expressly provided in these Terms of Use, no part of the Website and no Content may be copied,reproduced, republished, uploaded, posted, publicly displayed, encoded,translated, transmitted or distributed in any way (including"mirroring") to any other computer, server, Website or other medium for publication or distribution or for any commercial enterprise,without MMFSPL. express prior written consent.

You may use information on the products and services purposely made available on the Website for downloading,provided that You (1) do not remove any proprietary notice language in all copies of such documents, (2) use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media, (3) make no modifications to any such information, and (4) do not make any additional representations or warranties relating to such documents.

You shall be responsible for any notes, messages, emails, billboard postings, photos, drawings, profiles,opinions, ideas, images, videos, audio files or other materials or information posted or transmitted to the Website (collectively,"Content"). Such Content will become Our property and You grant Us the worldwide, perpetual and transferable rights in such Content. We shall be entitled to, consistent with Our Privacy Policy as adopted in accordance with applicable law, use the Content or any of its elements for any type of use forever, including but not limited to promotional and advertising purposes and in any media whether now known or hereafter devised, including the creation of derivative works that may include the Content You provide. You agree that any Content You post may be used by us, consistent with Our PrivacyPolicy and Rules of Conduct on Site as mentioned herein, and You are not entitled to any payment or other compensation for such use.


We view protection of Your privacy asa very important principle. We understand clearly that You and Your Personal Information is one of Our most important assets. We store and process Your Information including any sensitive financial information collected (as defined under the Information Technology Act, 2000), if any, on computers that maybe protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and Rules there under. Our current Privacy Policy is available at Privacy. If You object to Your Information being transferred or used in this way please do not use Website.


We may share personal information with our other corporate entities and affiliates. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out.


We may disclose personal information to third parties. This disclosure may be required for us to provide you access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.


We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights,property or personal safety of our users or the general public.


We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.

Disclaimer of Warranties and Liability

This Website, all the materials and products (including but not limited to software) and services,included on or otherwise made available to You through this site are provided on "as is" and "as available" basis without any representation or warranties,express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, MMFSPL. does not warrant that:

• This Website will be constantly available, or available at all; or

• The information on this Website is complete, true, accurate or non-misleading.

MMFSPL. will not be liable to You in any way or in relation to the Contents of, or use of, or otherwise in connection with, the Website. MMFSPL. does not warrant that this site; information, Content, materials, product (including software) or services included on or otherwise made available to You through the Website; their servers; or electronic communication sent from Us are free of viruses or other harmful components.

Nothing on Website constitutes, or is meant to constitute, advice of any kind. All the Products sold on Website are governed by different state laws and if Seller is unable to deliver such Products due to implications of different state laws, Seller will return or will give credit for the amount (if any) received in advance by Seller from the sale of such Product that could not be delivered to You.

You will be required to enter a valid phone number while placing an order on the Website. By registering Your phone number with us, You consent to be contacted by Us via phone calls and/or SMS notifications, in case of any order or shipment or delivery related updates. We will not use your personal information to initiate any promotional phone calls or SMS.



As a registered seller, you are allowed to list item(s) for sale on the Website in accordance with the Policies which are incorporated by way of reference in this Terms of Use. You must be legally able to sell the item(s) you list for sale on our Website. You must ensure that the listed items do not infringe upon the intellectual property,trade secret or other proprietary rights or rights of publicity or privacyrights of third parties. Listings may only include text descriptions, graphics and pictures that describe your item for sale. All listed items must be listed in an appropriate category on the Website. All listed items must be kept in stock for successful fulfilment of sales.

The listing description of the item must not be misleading and must describe actual condition of the product. If the item description does not match the actual condition of the item, you agree to refund any amounts that you may have received from the Buyer. You agree not to list a single product in multiple quantities across various categories on the Website. MMFSPL. reserves the right to delete such multiple listings of the same product listed by you in various categories.

Seller shall arrange for the transport of the goods (which will be facilitated by FK Internet) to the buyer purchased online and for such delivery services, the seller shall be at the liberty to charge a delivery fee to the buyer. Seller shall deliver the goods purchased by the buyers to Instakart, who is the carrier for the buyers for onwards delivery to the customers.




While availing any of the payment method/s available on the Website, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to You due to:



1.      Lack of authorization for any transaction/s, or

2.      Exceeding the preset limit mutually agreed by You and between "Bank/s", or

3.      Any payment issues arising out of the transaction, or

4.      Decline of transaction for any other reason/s



All payments made against the purchases/services on Website by you shall be compulsorily in Indian Rupees acceptable in the Republic of India. Website will not facilitate transaction with respect to any other form of currency with respect to the purchases made on Website.

Before shipping / delivering your order to you, Seller may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online shopping environment to Our Users.


1. Transactions, Transaction Price and all commercial terms such as Delivery, Dispatch of products and/or services are as per principal to principal bipartite contractual obligations between Buyer and Seller and payment facility is merely used by the Buyer and Seller to facilitate the completion of the Transaction. Use of the payment facility shall not render MMFSPL liable or responsible for the non-delivery, non-receipt, non-payment, damage, breach of representations and warranties, non-provision of after sales or warranty services or fraud as regards the products and /or services listed on MMFSPL. Website.

2. You have specifically authorized MMFSPL 's  or its service providers to collect, process, facilitate and remit payments and / or the Transaction Price electronically or through Cashon Delivery to and from other Users in respect of transactions through Payment Facility. Your relationship with MMFSPL is on a principal to principal basis and by accepting these Terms of Use you agree that MMFSPL is an independent contractor for all purposes, and does not have control of or liability for the products or services that are listed on MMFSPL. Website that are paid for by using the Payment Facility. MMFSPL does not guarantee the identity of any User nor does it ensure that a Buyer or a Seller will complete a transaction.

3. You understand, accept and agree that the payment facility provided by MMFSPL. is neither a banking nor financial service but is merely a facilitator providing an electronic, automated online electronic payment,receiving payment through Cash On Delivery,collection and remittance facility for the Transactions on the MMFSPL. Website using the existing authorized banking infrastructure and Credit Card payment gateway networks. Further, by providing Payment Facility, MMFSPL. is neither acting as trustees nor acting in a fiduciary capacity with respect to the Transaction or the Transaction Price.


Payment Facility for Buyers:

• You, as a Buyer, understand that upon initiating a Transaction You are entering into a legally binding and enforceable contract with the Seller to purchase the products and /or services from the Seller using the Payment Facility, and You shall pay the Transaction Price through Your Issuing Bank to the Seller using Payment Facility.

• You, as a Buyer, may agree with the Seller through electronic communication and electronic records and using the automated features as may be provided by Payment Facility on any extension / increase in the Dispatch and/or Delivery time and the Transaction shall stand amended to such extent. Any such extension/ increase of Dispatch / Delivery time or subsequent novation / variation of the Transaction should be in compliance with Payment Facility Rules and Policies.

• You, as a Buyer, shall electronically notify Payment Facility using the appropriate MMFSPL. Website features immediately upon Delivery or non Delivery within the time period as provided in Policies. Non notification by You of Delivery or non Delivery within the time period specified in the Policies shall be construed as a deemed Delivery in respect of that Transaction. In case of Cash On Delivery transactions, Buyer is not required to confirm the receipt of products or services.

• You, as a Buyer, shall been titled to claim a refund of the Transaction Price (as Your sole and exclusive remedy) in case You do not receive the Delivery within the time period agreed in the Transaction or within the time period as provided in the Policies, whichever is earlier. In case you do not raise a refund claim using Website features within the stipulated time than this would make You ineligible for a refund.

• You, as a Buyer, understand that the Payment Facility may not be available in full or in part for certain category of products and/or services and/or Transactions as mentioned in the Policies and hence You may not be entitled to a refund in respect of the Transactions for those products and /or services

• Except for Cash On Delivery transaction, refund, if any, shall be made at the same Issuing Bank from where Transaction Price was received.

• For Cash On Delivery transactions,refunds, if any, will be made via demand draft in favour of the Buyer (As per registration details provided by the Buyer)

• Refund shall be made in Indian Rupees only and shall be equivalent to the Transaction Price received in Indian Rupees.

• For electronics payments, refund shall be made through payment facility using NEFT / RTGS or any other online banking / electronic funds transfer system approved by Reserve Bank India (RBI).

• Refund shall be conditional and shall be with recourse available to MMFSPL. in case of any misuse by Buyer.

• Refund shall be subject to Buyer complying with Policies.


4. MMFSPL. reserves the right to impose limits on the number of Transactions or Transaction Price which MMFSPL.may receive from on an individual Valid Credit/Debit/ Cash Card / Valid Bank Account/ and such other infrastructure or any other financial instrument directly or indirectly through payment aggregator or through any such facility authorized by Reserve Bank of India to provide enabling support facility for collection and remittance of payment or by an individual Buyer during any time period, and reserves the right to refuse to process Transactions exceeding such limit.


5. MMFSPL. reserves the right to refuse to process Transactions by Buyers with a prior history of questionable charges including without limitation breach of any agreements by Buyer with MMFSPL.or breach/violation of any law or any charges imposed by Issuing Bank or breach of any policy.


6. MMFSPL. may do such checks as it deems fit before approving the receipt of/Buyers commitment to pay (for Cash On Delivery transactions) Transaction Price from the Buyer for security or other reasons at the discretion of MMFSPL.. As a result of such check if MMFSPL. is not satisfied with the credit ability of the Buyer or genuineness of the Transaction/ Transaction Price, it will have the right to reject the receipt of / Buyers commitment to pay Transaction Price.


7. MMFSPL. may delay notifying the payment confirmation i.e. informing Seller to Dispatch, if MMFSPL. deems suspicious or for Buyers conducting high transaction volumes to ensure safety of the Transaction and Transaction Price. In addition, MMFSPL. may hold Transaction Price and MMFSPL. may not inform Seller to Dispatch or remit Transaction Price to law enforcement officials (instead of refunding the same to Buyer) at the request of law enforcement officials or in the event the Buyer is engaged in any form of illegal activity.


8. The Buyer and Seller acknowledge that MMFSPL. will not be liable for any damages, interests or claims etc. resulting from not processing a Transaction/Transaction Price or any delay in processing a Transaction/Transaction Price which is beyond control of MMFSPL..


Compliance with Laws:

9. Buyer and Seller shall comply with all the applicable laws (including without limitation Foreign Exchange Management Act, 1999 and the rules made and notifications issued there under and the Exchange Control Manual as maybe issued by Reserve Bank of India from time to time, Customs Act,Information and Technology Act, 2000 as amended by the Information Technology(Amendment) Act 2008, Prevention of Money Laundering Act, 2002 and the rules made thereunder, Foreign Contribution Regulation Act, 1976 and the rules made there under, Income Tax Act, 1961 and the rules made there under, Export Import Policy of government of India)applicable to them respectively for using Payment Facility and MMFSPL. Website.


Buyer's arrangement with Issuing Bank:

10. All Valid Credit / Debit/Cash Card/ and other payment instruments are processed using a Credit Card payment gateway or appropriate payment system infrastructure and the same will also be governed by the terms and conditions agreed to between the Buyer and the respective Issuing Bank and payment instrument issuing company.


11. All Online Bank Transfers from Valid Bank Accounts are processed using the gateway provided by the respective Issuing Bank which support Payment Facility to provide these services to the Users. All such Online Bank Transfers on Payment Facility are also governed by the terms and conditions agreed to between Buyer and the respective Issuing Bank.

MMFSPL.Replacement Guarantee*


MMFSPL. Replacement Guarantee seeks to assist Buyers who have been defrauded by qualified sellers on the Website.The return policy period (MMFSPL. Replacement Guarantee) depends on the product category and the seller. Kindly click here to know the return policy period applicable for different categories. If at the time of delivery and/or within the applicable return policy period, if any defect is found, then the buyer of the product/s can ask for replacement of the product/s from the seller subject to the following terms and conditions:

1. Notify seller of any defects inthe product/s at the time of delivery of the product/s and/or within the applicable return policy period and the same product/s will be replaced in return of the defective product/s.
2. Replacement can be for the entire product/s or part/s of the product subject to availability of the same with the seller.

Following products shall not be eligible for return or replacement:
• Damages due to misuse of product;
• Incidental damage due to malfunctioning of product;
• Any consumable item which has been used/installed;
• Products with tampered or missing serial/UPC numbers;
• Digital products/services (Flyte music downloads)
• Any damage/defect which are not covered under the manufacturer's warranty
• Any product that is returned without all original packaging and accessories,including the box, manufacturer's packaging if any, and all other items originally included with the product/s delivered;
• Jewellery which is 'made to order' on customer's request

On Clothing and Footwear, qualified sellers accept 30 day exchange subject to the following conditions:

Clothes and footwear are not used (other than for trial), altered, washed,soiled or damaged in any way. 
Original tags and packaging should be intact. For items that come in braned packaging, the box should be undamaged.
Returns are not applicable for 'Made to order' jewellery, Innerwear, lingerie,socks, clothing freebies, etc.
Damaged or defective or 'Not as described' products in Lifestyle category(includes clothing, footwear, etc.) are meanwhile covered by the 30 Day Replacement Guarantee. Kindly click here to know the return policy period(Replacement Guarantee) applicable for different categories.

If MMFSPL. has suspicion or knowledge, that any of its buyers and sellers are involved in any activity that is intended to provide claims or information that is false, misleading or not genuine, then MMFSPL. may while reserving its rights to initiate civil and/or criminal proceedings against member may also at its sole discretion suspend, block, restrict, cancel the Display Name of such buyer and seller and /or disqualify that user and any related users from availing protection through this program.

MMFSPL. reserves its right to initiate civil and/or criminal proceedings against a user who, files a invalid and/or false claims or provides false,incomplete, or misleading information. In addition to the legal proceedings as aforesaid, MMFSPL. may at its sole discretion suspend, block, restrict, cancel the Display Name [and its related Display Names] of such user and/or disqualify that user and any related users from availing protection through this program.Any person who, knowingly and with intent to injure, defraud or deceive, files a Fraudulent Complaint containing false, incomplete, or misleading information may be guilty of a criminal offence and will be prosecuted to the fullest extent of the law.


Exchange Offers:

• By participating in the exchange I confirm that I am the sole and absolute owner and/or user of the product mentioned above (device).

• I confirm that device which Iam exchanging under the buyback program is genuine and is not counterfeit, free from any and all encumbrances, liens, attachments, disputes, legal flaws,exchange or any Agreement of Sale etc. and I have got the clear ownership of the said device.

• You agree to indemnity and keep indemnifying MMFSPL..com and any future buyer of the device against all or any third party claims, demand, cost, expenses including attorney fees which may be suffered, incurred, undergone and / or sustained by MMFSPL..com, its affiliates or any future buyer due to usage of the device by you till date and you undertake to make good the same.

• I confirm that all the data in the said device will be erased before handing it over under buy back program. I also confirm that in spite of erasing the data manually/electronically, if any data still accessible due any technical reason,MMFSPL.com, WS Retail or the Manufacturer shall not be responsible for the same and I will not approach MMFSPL..com for any retrieval of the data.

• I hereby give my consent that my personal information that I have provided in connection with this buyback program might be processed, transferred and retained by the retailer and other entities involved in managing the program for the purposes of validating the information that I provided herein and for the administration of the program.

• I agree to indemnity and keep indemnifying the MMFSPL.com and any future buyer of the old device against allor any third party claims, demand, cost, expenses including attorney fees which may be suffered, incurred, undergone and / or sustained by MMFSPL..com, its affiliates or any future buyer due to usage of the device by me till date and I undertake to make good the same.

• I understand once a device is sent by me to MMFSPL., in no scenario can this device be returned back to me.

• I understand that the new device delivery and the old device pickup will happen simultaneously (hand in hand) and I shall keep the old device ready to be given for exchange.

• In relation to the customer sending the goods to us - customer understands it is his responsibility to ensure that the used products are delivered to the buyer (WSR) whose central warehouse, Delhi at \"WS Retail, Khasra No. 435, Road No.# 04 Lal Dora Ext.Mahipalpur, New Delhi, India, 110037\" within 5 days of receiving the new product. In case the goods are consigned through any other carrier (other than EKL logistics), customer understands that he/she will have to initially make the full payment for the new product and receive 100% of the exchange value,pursuant to delivery and verification of the old device at the Delhi Ware house of WS Retail, within 20 working days. In relation to the option of the customer to use 3PL - the customer, in case chooses to use a 3PL for transporting the old device, please call 18002089898.

• In relation to shipping charges of old device - customer hereby understands that he would be charged an amount mentioned as pickup charges towards shipping charges of old device incase he chooses e-kart logistics as a transporter to ship the old device to the buyer's (WSR) central warehouse of WSR in Delhi.

• Products distributed as gifts from state sponsored or NGO funded distribution programs are not accepted for exchange under exchange offers.


Digital Content: Music

Music (MP3 format): Only certain short listed Seller (at the sole discretion of MMFSPL.) shall be entitled to sell Music (MP3 format) on the Website. You may be able to purchase DRM-free digital music in MP3 file format on the Website from the respective Sellers.Such MP3 music files shall be provided to You as per selection provided by Seller, subject to certain limitations as described by the Seller. You shall be granted specified download rights of DRM-free MP3 music files from the catalogue of MP3 music displayed on the Website. The MP3 music may include full-length MP3 audio tracks at best available bit rate and certain other premium features, as may be provided on the Website by respective Sellers from time to time.

Territory: Currently You can purchase downloadable digital MP3 music only through the Website and Flyte Music Application as may be made available from time to time on the Website, only within the territory of India.

Rights Granted: Music download right is a non-exclusive, non-transferable right to use for your personal, non-commercial, entertainment use,subject to and in accordance with theTerms of Use. You may copy, store, transfer and burn the MP3 music file onlyfor your personal, non-commercial, entertainment use, subject to and inaccordance with the Terms of Use. You represent, warrant and agree that You will use the MP3 music file only for yourpersonal, non-commercial, entertainment use and not for any redistribution ofthe same or other use restricted in thisSection. You agree not to infringe the rights of thecopyright owners and tocomply with all applicable laws in your use of the MP3 music file. You agree that You will not redistribute,transmit, assign, sell,broadcast, rent, share, lend, modify, adapt, edit,license or otherwise transfer or use MP3 music file. You are notgranted any synchronization, public performance, promotional use, commercialsale, resale, reproduction or distribution rights for MP3 music file. You acknowledge that the MP3 music file embodiesthe intellectual property of a third party andis protected by law.

ExplicitConsent: You agree that we shall have no liability to You for MP3music file downloaded by You on the Website if You find the same to beoffensive,indecent or objectionable and expressions through the audio files arenot subscribed by us.

Cash on Delivery as a mode ofpayment is not available for purchasing MP3 music on the Website currently.

All Sales Final;Downloading and Risk of Loss; Availability of MP3 music files: All sales of MP3 music files are final. Returns of MP3 music filesare notpermissible on website. Once You have purchased MP3 music files, MMFSPL. encourages You to download it promptly. If You are unable tocomplete a download, please contactcustomer service within 6 hours of the payment.

Further MMFSPL. assumes no liabilityif your media player does not support the file format made available bythe Seller on the Website or your browser does notsupport the music downloadapplication / software available by the Seller on the Website, by whatever name called.

You bear all risk of loss afterpurchase and for any loss of MP3 music files You have downloaded, including anyloss due to a computer or hard drive crash.

Seller may, from time to time, at itssole discretion, remove MP3 music files from the Service without notice.

IntellectualProperty Rights: It is hereby specifically recordedthat the copyright and other Intellectual Property in the music availableon the Website is the sole and exclusive propertyof third parties. Seller represents and warrants that Sellers are authorized bysuch third parties to upload the music on the Website for license of use tothe end customers. Intellectual Property Rights for the purpose of this Termsof Use shall always mean and include copyrights whether registered or not,patents including rights of filing patents, trademarks, trade names, trade dresses, house marks, collective marks,associate marks and the right to register them,designs both industrial and layout, geographical indicators, moral rights,broadcasting rights, displaying rights, distribution rights, selling rights, abridged rights, translating rights, reproducingrights, performing rights, communicating rights,adapting rights, circulating rights, protected rights, joint rights,reciprocating rights, infringement rights. All those Intellectual Property rights arising as a result of domain names, internet orany other right available under applicable lawshall vest in the domain of MMFSPL. as the owner of such domain name. TheParties hereto agree and confirm that no part of anyIntellectual Propertyrights mentioned hereinabove is transferred in the name of User and any intellectual property rights arising as a result ofthese presents shall also be in the absolute ownership,possession and Our control or control of its licensors, as the case may be.

Your request to download a MP3 musicfile is personal to You, and the track may not be used, sold, rented,transferred, licensed or otherwise provided to anyother User. The license todownloaded tracks includes only those rights explicitly stated herein (typically, the right to play back for your ownpersonal use fromyour personal computer, CD player, digital player, or otherpersonal consumer electronic device), and, forthe avoidance of doubt, does not include the right tocreate a derivative work,to make copies other than for your own personal use, or to use the track in any commercial manner. You shall promptlynotify Us inwriting upon your discovery of any unauthorized use orinfringement.

Software: Seller may make available to You, from time to time, softwarefor Your use in connection with the download of MP3 music files (anyand all suchsoftware, individually and collectively, the "Software").

You may use the Software only inconnection with the download of MP3 music files on the Website. You maynot separate any individual component of theSoftware for use other than inconnection to the download, may not incorporate any portion of it into Your own programs or compile any portion ofit incombination with your own programs, may not transfer it for use withanother service, or use it, or anyportion of it, over a network and may not sell, rent,lease, lend, loan,distribute or sub-license the Software or otherwise assign any rights to the Software in whole or in part. Seller may discontinuesome or all of any Software Seller provide,and Seller may terminate your right to use any Software at any time and insuch event may modify it to make it inoperable.

Without limiting the Disclaimerof Warranties and Limitation of Liability in this terms of use, (i) in no eventshall Our or software licensors' total liability to You for all damages arising out of or related to your use orinability to use the Software and / or downloadmanager or any other application exceed the amount of20; and (ii) in no event shallOur or Our Digital Content providers' total liability to You for alldamages arising from your use of the Service, the Digital Content, or information, materials or products included on orotherwise made available to You through theService (excluding the Software), exceed the amount You paid to purchase, onthe Service, the Digital Content related to Your claim for damages.

DigitalContent: eBooks

ebook (ePubformat): You will be able to purchaseDRM-encrypted eBooks in ePub file format on the MMFSPL. Website and the FlyteeBooks application. Such ePub files shall be provided to you as per yourselection, subject to certain limitations as described herein. You shall begranted specified download rights of DRM-encrypted ePub files from the catalogof eBooks displayed on the Website.

Download rights: You will need to beregistered with MMFSPL. to make an ebook purchase. The eBooks which youpurchase from the MMFSPL. Website or Flyte eBooks application shall be added inyour MMFSPL. eBooks library from where you can download the eBooks onto yourdevice(/s). Each downloaded ebook is locked to the User account and thedownloader device. These downloaded eBooks cannot be transferred onto otherdevices. Each device used by you will have to be synced with your online eBookslibrary. You can sync a maximum of six(6) devices against your user account.You can download the eBooks to your mobile or tablet devices for offlinereading and can read the eBooks using the Flyte eBooks Application only.

Flyte eBooks application: Flyte eBooks application will enable you to read the digitalbooks purchased from the Flyte eBooks store, on your mobile or tablet devices.The app also has an in-app Flyte eBooks store where the user can quickly purchaseeBooks. The Flyte eBooks app will be available in the Android platform. TheAndroid app will be compatible with both mobiles and tablet devices. You candownload the Flyte eBooks android app for free from the MMFSPL. Website andalso Google Play.

Territory: Currently you can purchase downloadable eBooks only through theWebsite and Flyte eBooks Application as may be made available from time to timeon the Website, only within the territory of India. You have to be within theIndian Territory to even download the already purchased files from your MMFSPL.eBooks library.

DRM Specifications: The DRM (DigitalRights Management) enables us to restrict certain permissions. The Flyte DRMspecifications restrict the following permissions:


Default Restrictions

MMFSPL. Settings


Not Allowed


Not Allowed

Side-Loading (from one device to other)

Not Allowed


Not Allowed

Saving Images

Not Allowed

Read out aloud

Not Allowed

Number of distinct devices for file downloading

Allowed (Six)

Social media sharing

140 word

Rights Granted: Upon your payment of our fees forebook, we grant you a non-exclusive, non-transferable right to use thedownloaded ebook for your personal, non-commercial, entertainment use, subjectto and in accordance with the Terms of Use. You may store the ebook only foryour personal, non-commercial, entertainment use, subject to and in accordancewith the Terms of Use. You represent, warrant and agree that you will use theebook only for your personal, non-commercial, entertainment use and not for anyredistribution of the same or other use restricted in this Section. You agreenot to infringe the rights of the copyright owners and to comply with allapplicable laws in your use of the ebook. You agree that you will notredistribute, transmit, assign, sell, broadcast, rent, share, lend, modify,adapt, edit, license or otherwise transfer or use ebook. You are not grantedany synchronization, public performance, promotional use, commercial sale,resale, reproduction or distribution rights for ebook. You acknowledge that theebook embodies the intellectual property of a third party and is protected bylaw.

Explicit Consent: You agree that weshall have no liability to you for ebook downloaded by You on the Website or FlyteApps if you find the same to be offensive, indecent or objectionable.

Payment: The Price List foreach downloadable ebook displayed on the Website represents the full retailprice (inclusive of all taxes unless specified otherwise) for said downloadableebook. You shall pay for such downloadable ebook using one of the paymentoptions available on the Website. The Price List mentions the prices of eachdownloadable ebook and the User shall pay in Indian Currency (i.e. IndianRupee). We reserve our right to change the prices of the ebook and services andthe availability of the same at our sole discretion.

MMFSPL. will allow the user to buy ebook using the following forms of payments.
» Credit Cards
» Internet Banking
» Debit Cards
» MMFSPL. Wallet
» any other mode of payment, as may be decided and made available on theWebsite.

Please note that payment can be made only in India Rupees and all the abovepayment instruments must have been issued by entities operating in India andsubject to Indian regulations.

Cash on Delivery as a mode of payment is not available for purchasing ebook onthe Website currently.

Payment made by credit card or any other mode as mentioned above should bereceived by us on time. If for any reason we do not receive payment from thecredit card issuer or any agent involved in any of the above payment modes, Youagree that you shall pay all amounts due upon demand by us.

All Sales Final; Downloading and Risk of Loss; Availability of eBooks. Allsales of eBooks are final. We do not accept returns of eBooks. Once you havepurchased eBooks, we encourage you to download it promptly. If you are unableto complete a download, please contact customer service within 30 days of thepayment. The ebook will be removed from your library and the amount that wascharged during the payment will be refunded in the form of store credit. TheeBooks will also be replaced in cases of genuine technical errors as mentionedin the replacement policy.

You bear all risk of loss after purchase and for any loss of eBooks you havedownloaded, including any loss due to a computer or hard drive crash. We may,from time to time, at our sole discretion remove eBooks from the Servicewithout notice.

Intellectual Property Rights: It is hereby specifically recorded that the copyright and otherIntellectual Property in the ebook available on the Website is the sole andexclusive property of third parties. We are authorised by such third parties toupload the ebook on the Website for license of use to the end customers.Intellectual Property Rights for the purpose of this Agreement shall alwaysmean and include copyrights whether registered or not, patents including rightsof filing patents, trademarks, trade names, trade dresses, house marks,collective marks, associate marks and the right to register them, designs bothindustrial and layout, geographical indicators, moral rights, broadcastingrights, displaying rights, distribution rights, selling rights, abridgedrights, translating rights, reproducing rights, performing rights,communicating rights, adapting rights, circulating rights, protected rights,joint rights, reciprocating rights, infringement rights. All those IntellectualProperty rights arising as a result of domain names, internet or any other rightavailable under applicable law shall vest in the domain of MMFSPL. InternetPrivate Limited as the owner of such domain name. The Parties hereto agree andconfirm that no part of any Intellectual Property rights mentioned hereinaboveis transferred in the name of User and any intellectual property rights arisingas a result of these presents shall also be in the absolute ownership,possession and our control or control of its licensors, as the case may be.

Your request to download an ebook is personal to you, and the ebook may not beused, sold, rented, transferred, licensed or otherwise provided to any otheruser. The license to downloaded eBooks includes only those rights explicitlystated herein (typically, the right to read the ebook in Flyte eBooks Application),and, for the avoidance of doubt, does not include the right to create aderivative work, to make copies, or to use the ebook in any commercial manner.You shall promptly notify us in writing upon your discovery of any unauthorizeduse or infringement.

Software: We may makeavailable to you, from time to time, software or updates for your use inconnection with the download of eBooks (any and all such software, individuallyand collectively, the "Software").

You may use the Software only in connection with the download of eBooks on theWebsite. You may not separate any individual component of the Software for useother than in connection to the download, may not incorporate any portion of itinto Your own programs or compile any portion of it in combination with yourown programs, may not transfer it for use with another service, or use it, orany portion of it, over a network and may not sell, rent, lease, lend, loan,distribute or sub-license the Software or otherwise assign any rights to the Softwarein whole or in part. We may discontinue some or all of any Software we provide,and we may terminate your right to use any Software at any time and in suchevent may modify it to make it inoperable.

Without limiting the Disclaimer of Warranties and Limitation of Liability inthis terms of use, in no event shall our or our and/or our Digital Contentproviders' total liability to You for all damages arising from your use of theService, the Digital Content, or information, materials or products included onor otherwise made available to You through the Service (excluding theSoftware), exceed the amount You paid to purchase, on the Service, the DigitalContent related to Your claim for damages.


You shall indemnify and holdharmless MMFSPL., its owner, licensee, affiliates, subsidiaries, group companies (as applicable) and their respectiveofficers,directors, agents, and employees, from any claim or demand, or actionsincluding reasonable attorneys' fees,made by any third party or penalty imposed due to or arising out of Yourbreach of this Terms of Use, privacy Policy and other Policies, or Your violation of any law, rules or regulations orthe rights (includinginfringement of intellectual property rights) of a thirdparty.


Terms of Use shall be governedby and interpreted and construed in accordance with the laws of India. Theplace of jurisdiction shall be exclusively in Bangalore.

JurisdictionalIssues/Sale in India Only

Unless otherwise specified, thematerial on the Website is presented solely for the purpose of sale in India. MMFSPL.make no representation that materials in theWebsite are appropriate oravailable for use in other locations/Countries other than India. Those who choose to access this site from other locations/Countriesotherthan India do so on their own initiative and MMFSPL. is not responsible for supply of products/refund for the products ordered from otherlocations/Countriesother than India, compliance with local laws, if and to theextent local laws are applicable.

Trademark,Copyright and Restriction

This site is controlled andoperated by MMFSPL. and products are sold by respective Sellers. Allmaterial on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights,trademarks, and other intellectual property rights.Material on Website is solely for Your personal, non-commercial use. You mustnot copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email orother electronic means and whether directly orindirectly and You must not assist any other person to do so. Without theprior written consent of the owner, modification of the materials, use of the materials on any other website ornetworked computer environment or use of thematerials for any purpose other than personal, non-commercial use is aviolation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which You receive anyremuneration, whether in money or otherwise,is a commercial use for the purposes of this clause.

Trademark complaint

MMFSPL. respects the intellectualproperty of others. In case You feel that Your Trademark has been infringed,You can write to MMFSPL. at infringement@MMFSPL..com or ss@MMFSPL..com.


MMFSPL. we do not warrant thatProduct description or other content of this Website is accurate, complete,reliable, current, or error-free and assumes no liability in this regard.

Limitationof Liability




Please contact us for any questions or comments (including all inquiries unrelatedto copyright infringement) regarding this Website.


Grievance officer

In accordance with InformationTechnology Act 2000 and rules made there under, the name and contact details ofthe Grievance Officer are provided below:

Mr. Krishna Salunke

MMFSPL. Internet Pvt Ltd.

AKR Tech Park, 1st floor Block'C' Krishna Reddy Industrial Area,7th Mile,

Hosur Road Bangalore 560068

Karnataka, India

Phone: +91 - 080-42749527

Email: grievance.officer@MMFSPL..com

Time: Mon - Sat (9:00 - 18:00)



Profanity Policy

MMFSPL. prohibits the use oflanguage that is racist, hateful, sexual or obscene in nature in a public area.

This policy extends to textwithin listings, on Seller pages and all other areas of the site that another User may view. If the profane words are partof a title forthe item being sold, we allow Sellers to 'blur' out the bulk ofthe offending word with asterisks (i.e., s*** orf***).

Please report any violations ofthis policy to the correct area for review:

·        Report offensive Display Names

·        Report offensive language in a listing or otherwise

If a feedback comment; or anycommunication made between Users on the Website; or email communicationbetween Users in relation to transactionsconducted on Website containprofanity, please review Our feedback removal policy and submit a request foraction/removal.

Disciplinary action may resultin the indefinite suspension of a User's account, temporary suspension, or aformal warning.

MMFSPL. will consider thecircumstances of an alleged policy violation and the user's trading records before taking action.

Violations of this policy may resultin a range of actions, including:

1.      Limits placed on account privileges;

2.      Loss of special status;

3.      Account suspension.



The Replacement Guarantee seeksto assist Buyers who have been defrauded by qualified sellers on theWebsite. If at the time of delivery and/or within specified days from the date of delivery of the product/s, if any defect isfound, then the buyer of the product/s can askfor replacement of the product/s from the seller.

If MMFSPL. has suspicion orknowledge, that any of its buyers and sellers are involvedin any activity that is intended to provide claims or information that is false, misleading or not genuine, then MMFSPL. may whilereserving its rights to initiate civil and/orcriminal proceedings against User may also at its solediscretion suspend,block, restrict, cancel the Display Name of such buyer and seller and /or disqualify that User and any related Users fromavailing protectionthrough this program.

MMFSPL. reserves its right toinitiate civil and/or criminal proceedings against a Userwho, files a invalid and/or false claims or provides false, incomplete, or misleading information. In addition to the legal proceedings asaforesaid, MMFSPL. may at its solediscretion suspend, block, restrict, cancel the Display Name [and its related Display Names] of such User and/ordisqualify that User and any related Users fromavailing protection through this program. Any person who, knowingly and with intent to injure, defraud or deceive,files a Fraudulent Complaint containing false,incomplete, or misleading information may be guilty of a criminal offence and will be prosecuted to the fullest extentof the law.

For more details related toReplacement Policy, refer to s/help/cancellation-returns


Returns Policy

Definition: 'Return' is definedas the action of giving back the item purchased by the Buyer to the Seller on the MMFSPL. website. Followingsituations may arise:

1.      Item was defective

2.      Item was damaged during the Shipping

3.      Products was / were missing

4.      Wrong item was sent by the Seller.

Return could also result inrefund of money in most of the cases.

Points to be noted:

1.      Seller can always accept the return irrespective of the policy.

2.      If Seller disagrees a return request, Buyer can file a disputeunder the Buyer Protection Program*.

We encourage the Buyer toreview the listing before making the purchase decision. In case Buyer ordersa wrong item, Buyer shall not be entitled to anyreturn/refund.

Buyer need to raise the refundrequest within 10 days from the date of payment realization. Once Buyer hasraised a return request by contacting Us on OurToll Free Number, Seller whileclosing the return ticket can select one of the following:

1.      Replace after shipment collection - Seller has agreed to wait forthe logistics team to collect the shipment from the buyer before replacing it)

2.      Refund after shipment collection - Seller has agreed to wait forthe logistics team to collect the shipment from the buyer before refunding)

3.      Refund without shipment collection - Seller has agreed to refund thebuyer without expecting the original shipment back)

4.      Replace without shipment collection - Seller has agreed to replacethe order without expecting the original shipment back)

5.      On certain select days as specified by MMFSPL. (such as 'The BigBillion Day') separate policies may be applicable.

In the event the Seller acceptsthe return request raised by the Buyer, Buyer will have to return the product and then the refund shall be creditedto the Buyersaccount.

In case the Seller doesn'tclose the ticket in 3 days from the date of intimation to the Seller about the refund request, the refund request shall besettled in favor of the Buyer.

Further for returns being madeby Buyer to the Seller of the product, the following parameters needs tobe ensured by the Buyer:




Should be included

Clothing and Footwear

Should be "New & Unworn" (other than for trial)

Beauty, Health & Personal Care

Should be "New & Unopened"

Sports & Equipment

Should be "New" and returned with original packaging

Office Products

Should be "New" and returned with original packaging


Should be "New" and returned with original packaging

If the product being returnedis not in accordance with the above parameters, then Buyer shall not beentitled to any refund of money from the Seller.

Shipping cost for returning theproduct shall be borne and incurred by the Seller.



Definition: Replacement is theaction or process of replacing something in place of another. A Buyer can requestfor replacement whenever he is not happy withthe item, reason being Damaged inshipping, Defective item, Item(s) missing, wrong item shipped and thelike.

Points to be noted:

1.      Seller can always accept the return irrespective of the policy.

2.      If Seller disagrees for a return request, Buyer can file a disputeunder Buyer Protection Program*.

Buyer need to raise thereplacement request within 10 days from the date of delivery of products. Once Buyer has raised a replacement requestby contactingUs on the Toll Free Number provided on the Website. Once thereplacement request has been raised, thefollowing steps shall be followed:

1. Buyer is asked for"Reason for Return". Among others, the following are the leading reasons:

·        Shipping was damaged

·        Item was defective

·        Item Dead on Arrival

·        Item(s) were missing

·        Wrong item sent

2. An intimation shall beprovided to Seller seeking either "approval" or "rejection" of the replacement request.

3. In case the Seller acceptsthe replacement request, Buyer shall be required to return the product to the Seller and only after return of the product,Seller shall be obliged to provide thereplacement product to the Buyer.

4. Incase Seller rejects thereplacement request, Buyer can choose to raise a dispute by writing toresolution@MMFSPL..com.

In case the Seller doesn't have theproduct at all, Seller can provide the refund to the Buyer and Buyershall be obligated to accept the refund in lieu ofreplacement. All the productparameters shall be required to be complied with in cases of replacement.

If the Seller doesn't respond to theBuyer's replacement request, within three (3) days from the date ofreplacement request placed by the Buyer, refund shall beprocessed in favour ofBuyer and Seller shall be liable to refund amount paid to the Seller.

All shipping and otherreplacement charges shall be borne and incurred by the Seller.


Disputes(Resolutions) Policy


Generally, transactions areconducted smoothly on MMFSPL.. However there may be some cases where both theBuyers and Sellers may face issues. At MMFSPL.,we have a Dispute Resolutionprocess in order to resolve disputes between Buyers and Sellers.

What is a'dispute'?

A 'Dispute' can be defined as a disagreement between a Buyer and a Seller in connection with a transaction on the Website.

How does a'dispute' occur in the Marketplace?

Disputes are filed as a result of a disagreement between the Buyer and the Seller. Disputes arise out of an issue that is raised by either party not being completely satisfied with the resolution of their complaint/issue.

It is important that before a Buyer/Seller raises a dispute, they should attempt to solve the issue. Please note that whenever a Buyer raises a dispute, the Seller's payment for that order is put on hold immediately until the issueis resolved.

How is a 'dispute'created?

Whenever there is a disagreement, the Buyer can write to dispute@MMFSPL..com, while the Seller can write toss@ MMFSPL..com, in order to raise a dispute. Disputes can be raised at a particular transaction level.

What are the various types of 'disputes'?

Following are the indicative examples of potential disputes:

1. Wrong item received

2. Item Not as described

·        Damaged or Seal broken on Product

·        Part/Accessory missing

·        Item not Compatible

·        Seller Description/Specification Wrong

·        Defective (Functional issues)

·        Product not working and Manufacturer claims invalid Invoice

In case the Seller rejects there turn request of the Buyer, and Buyer raises a dispute, then MMFSPL. will try to mediate and resolve the dispute between both the parties. If the dispute is resolved in favour of the Buyer, a refund is provided once the product is returned to the Seller. If the dispute is settled in favour of the Seller, Buyer is entitled to any refund.


Buyer Protection Program

In case of a dispute where the Seller is unable to provide a refund or a replacement, MMFSPL. will actively work towards reaching a resolution.

The Buyer Protection Program covers Buyers who are unable to successfully resolve their dispute with the Seller or are not satisfied the resolution provided by the Seller.

The Buyer can write to resolution@MMFSPL..com if the issue with the Seller is not resolved. MMFSSPL. Customer Support team will look into the case to check for possible fraud and if the Buyer has been blacklisted/blocked from making purchases on the Website. Only after verifying these facts, a dispute can be registered.

In due course of resolution, MMFSSPL. Customer Support Team will facilitate a conference call including the Seller and the Buyer.

When a dispute has been raised, MMFSPL. may provide both the parties access to each others Display Names,contact details including email addresses and other details pertaining to the dispute. Buyers and Sellers are subject to final consent from MMFSPL. for settling the dispute.

Buyer Eligibilityand Restrictions

• Only the Buyers who havepurchased the product on MMFSPL. are eligible for the Buyer Protection Program.

• Buyers can file a dispute within 45 days from the date of delivery of the product

• Any damage or loss to the product after delivery will not be covered under this program and will completely be the Buyer's responsibility. Buyers should refuse to accept delivery if the item is damaged.

• To be able to take advantage of the Buyer Protection Program, Buyers should first contact the Seller and attempt to resolve the issue. If the Buyer doesn't hear from the Seller or is unable to resolve the issue with the Seller even after contact, a dispute can be raised with MMFSPL.by writing an email to resolution@MMFSPL..com

• Fraudulent charges and claims are not covered under Buyer Protection Program

• If the Buyer has already initiated charge back through the credit card is suing bank, it will not be covered under Buyer Protection Program, though in such cases a Seller can file a claim through the Seller Protection Program.

• Blacklisted and Blocked Buyers are not covered by the Buyer Protection Program.

• Buyers who have reached their maximum lifetime limit for claims are also not eligible. Buyers can make a maximum of 5 claims per year on MMFSPL.. If the claim was withdrawn, it is not counted. The coverage amount will be limited to 50,000

• Through the Buyer Protection program, MMFSPL. does not provide any guarantee/warranty to Buyers for products sold on MMFSPL. against technical/manufacturing defects.

• Raising disputes against Sellers does not automatically entitle the Buyer to a refund or replacement for the product purchased. MMFSPL. shall verify the disputes so raised and may process only such claims that are valid and genuine.

• MMFSPL. shall at no point be responsible for any direct or indirect losses, expenses, costs of any nature whatsoever that may be incurred by any Buyer/Seller.

• Claims of the nature of 'Buyer remorse' (i.e. instances where products are bought by the Buyer by mistake or where the Buyer chooses to change his/her mind with regard to the product purchased by him) will not be entertained through this program.

• MMFSPL. reserves its right to initiate civil and/or criminal proceedings against a User who, files an invalid and/or false claims or provides false, incomplete,or misleading information. In addition to the legal proceedings as aforesaid, MMFSPL. may at its sole discretion suspend, block, restrict, cancel the Display Name [and its related Display Names] ofsuch User and/or disqualify that user and any related users from availingprotection through this program.

• Decisions made by MMFSPL. under theBuyer Protection Program shall be final and binding on its Users.

• MMFSPL. reserves the right tomodify / discontinue Buyer Protection Program without any prior notice periodto its Users.

• Through this program, MMFSPL. shallnot entertain claims of Buyers who have incurred loss due to delayedshipment or delivery of the item by the Seller.

• MMFSPL. Customer Support Team mayseek additional information / clarification from Buyer to facilitate resolutionof the dispute. In the event Buyer does not respond with information /clarification sought within 10 days of such request, the dispute shall beauto-closed in favour of the Seller.


Disputes viaChargeback

Whenever a chargeback (CB)comes from a payment gateway/bank, following situations may arise:

1. Item not received CB - Buyerhasn't received the item. Refund will be created in accordance with the disputepolicies

2. Unauthorized CB - Buyer hasn'tmade this particular transaction. Refund will be created in accordance with thedispute policies.

Seller expressly agrees that issuingthe correct and complete invoice is the sole and primary responsibility ofthe Seller. Furthermore, Seller shall ensure thatinvoices state "Poweredby MMFSPL." and failing to do so Seller will be liable for chargebacks (as applicable).

3. Item not as described -meaning item is not what Buyer expected. Dispute will be decided in accordance with the dispute policies.


Email Abuse &Threat Policy

Private communication, includingemail correspondence, is not regulated by MMFSPL.. MMFSPL. encourages itsUsers to be professional, courteous and respectfulwhen communicating by email.

However, MMFSPL. will investigate andcan take action on certain types of unwanted emails that violate MMFSPL.policies.

Such instances:

Threats of Bodily Harm - MMFSPL.does not permit Users to send explicit threats of bodily harm.

Misuse of MMFSPL. System - MMFSPL.allows Users to facilitate transactions through the MMFSPL. system, but will investigateany misuse of this service.

Spoof (Fake) email - MMFSPL. willnever ask you to provide sensitive information through email. In case youreceive any spoof (fake) email, you are requested toreport the same to Usthrough 'Contact Us' tab.

Spam (Unsolicited Commercial email) -MMFSSPL. spam policy applies only to unsolicited commercial messagessent by MMFSPL. Users. MMFSPL. Users are notallowed to send spam messages toother Users.

Offers to Buy or Sell Outside of MMFSPL.- MMFSPL. prohibits email offers to buy or sell listed products outsideof the MMFSPL. Website. Offers of this nature are apotential fraud risk forboth Buyers and Sellers.

MMFSPL. policy prohibitsuser-to-user threats of physical harm via any method including, phone, email and on Our public message boards.

Violations of this policy may resultin a range of actions, including:

·        Limits on account privileges

·        Account suspension

·        Cancellation of listings

·        Loss of special status

Other Businesses

MMFSPL. does not take responsibilityor liability for the actions, products, content and services on the Website,which are linked to Affiliates and / or third partywebsites using Website'sAPIs or otherwise. In addition, the Website may provide links to the third party websites of Our affiliatedcompanies and certain other businesses for which, MMFSPL.assumes no responsibility for examining or evaluating the products andservices offered by them. MMFSPL. do not warrant the offerings of, any of thesebusinesses or individuals or the content of such third party website(s). MMFSPL.does not endorse, in any way, any third partywebsite(s) or content thereof.


MMFSPL.Infringement Verification (FIV) - Reporting Listing Violations

MMFSPL. has put in place MMFSPL.Infringement Verification process so that intellectual property ownerscould easily report listings that infringe their rights. It is in MMFSSPL. interest to ensure that infringing products areremoved from the site, as they erode Buyer andgood Seller trust.

·        If you are a Verified Rights Owner and want to report a listingissue, see MMFSSPL. FIV. Note: Only the intellectual property rights owner can reportpotentiallyinfringing products or listings through FIV. If you are not theintellectual property rights owner, you canstill help by getting in touch with the rights owner and encouraging them tocontact us.

·        If your listing was removed through FIV, and you believe that yourlisting was removed in error, pleasecontact us.

MMFSPL. does not and cannot verifythat Sellers have the right or ability to sell or distribute their listedproducts. However, MMFSPL. is committed to removinginfringing or unlicensedproducts once an authorized representative of the rights owner properly reports them to MMFSPL..

FIV works to ensure that item listings do not infringe upon thecopyright, trademark or other intellectual property rights of third parties.FIV participants have the ability to identifyand request removal of allegedly infringing products and materials.

Any person or company who holdsintellectual property rights (such as a copyright, trademark or patent)which may be infringed upon by products listed on MMFSPL. is encouraged to become a FIV member.

Program membership entitles you(Verified Rights Owner) to the following benefits:

·        Rapid response by MMFSPL. in ending listings reported by you (asthe Verified Rights Owner) as allegedly infringing

·        Dedicated priority email queues for reporting allegedinfringements

·        The ability to obtain identifying information about MMFSSPL.users'

How to Become a FIVMember

To join the FIV, we require only thatyou fully complete and email Us a Notice of Infringement form specifyingthe allegedly infringing listings and the infringedwork, complete with anoriginal authorized signature. The information requested by the Notice of Infringement is designed to ensure that partiesreportingproducts are authorized by the rights owners, and to enable MMFSPL. toeasily identify the material orlisting to be ended.

In the interest of keeping theprocess easy and simple, after we receive your first Notice of Infringement in hard copy, future notices can be sent toUs by email at ss@MMFSPL..com.

Note: In your notice of infringement,you shall be required to identify the individual listing which isinfringing your intellectual property. General notices shall not be accepted.

We are happy to receive suchinformation, but must advise that we may be limited in Our ability torespond to your request absent formal notice from anauthorized rights owner.

Notice of Infringement

MMFSPL. Internet PrivateLimited



I, [name] ____________________________ of [address] _________________________ dosolemnly and sincerely declare as follows:

1. I am the owner of certainintellectual property rights, said owner being named __________________("IP Owner").

2. I have a good faith beliefthat the item listings or materials identified in the annexure attachedhereto are not authorised by the above IP Owner, its agent, orthe law andtherefore infringe the IP Owner's rights. Please expeditiously remove or disable access to the material or products claimed to beinfringing.

3. I may be contacted at:


Title & Company ________________________________________________________


Email (correspondence) ___________________________________________________

Telephone/Fax _____________________________________________________________

Date _________________________________________________________________

and I make this declarationconscientiously believing it to be true and correct.

Declared by ______________________________

on [date] ___________________________________ in [place]________



Addendum to Noticeof Infringement:

List of Allegedly InfringingListings, Products, or Materials

A Note on Reason Codes: Whenidentifying item numbers please use the reasons below. When removingproducts from the site, MMFSPL. will inform Sellers of the specific reason for the removal of their products.

Select the most appropriatereason. Please associate each item you report with only one reason code.


1. Trademark owner doesn't makethis type of product or has discontinued the production of the product

2. Item(s) is an unlawfulreplica of a product made by the trademark owner or is counterfeit

Trademark-listingdescription infringement

3. Listing(s) has unlawfulcomparison to trademark owner's brand or product

4. Listing(s) contains unlawfuluse of trademark owner's logo


5. Software is being offered without any license or in violation of a license

6. Item(s) is a boot legre cording;

7. Item(s) is an unlawful copy(software, games, movies, etc.);

8. Item(s) is unlawful duplication of printed material

9. Item(s) is an unlawful copy of other copyrighted work (paintings, sculptures, etc.)

Copyright-listing content infringement

9. Listing(s) comprises unauthorized copy of copyrighted text

10. Listing(s) comprises unauthorized copy of copyrighted image

11. Listing(s) comprises unauthorized copy of copyrighted image and text

Reason Code: _____________________________________________________________



Item Number(s): ___________________________________________________________


1. Please provide the ownershipof Trademark (Trademark Registration Certificate should be in the name ofapplicant)

2. Please provide the evidenceas to the ownership of copyright.

All such Notices ofInfringement shall be sent to infringement@MMFSPL..com; or ss@MMFSPL..com

General Terms

Account Creation:

Itis mandatory to create an account to customers for placing orders.

Suppliers/Vendors Registration:

If  suppliers/vendors wish to display theirproducts for sell/rent on the company website, it is mandatory to send requestfor the same under Work with us tab.

Who is Supplier?

Theperson who rent /sell the products.

Who is Vendor?

Theperson who sell the products.

Login - Onceyou create your user account, login the page using your login details.

Order Date: The date for which you booked your products.

Booking Date : The date when you place your order.

Delivery/Pickup date : Previous day of booking date.

Booking City-You can choose your city where from you want to book.

Product- The information and pictures of products are uploaded by vendors andsuppliers themselves. So in case of inconvenience caused, if the product doesnot fulfils the expectations regarding size, colour etc. vendors and supplierswill be responsible for it.

Pick Up or Delivery-

1.Products shall ready for pick up after 12PM only previous day of the booking date.(Not applicable for location services)

2.Locations shall available half an hourbefore your booking shift.

Product Availability- Product status (available/unavailable) will be maintained byvendors and suppliers and the most important condition is that products bookingshall take place only by online mode.


1.For products booking it is mandatory topay 25% amount of total bill.

2. At the time of delivery or pick up of products,current dated cheque with 10% deposit charges and      75 % balance amount of total bill  that means 85% amount of total bill should besubmitted.

3.Cheque should be named on Make My Film Services Pvt. Ltd.  and should be dated with the date ofbooking.

 Cheque Bounce-Ifthe payment cheque gets bounce by any of the reasons, strict legal action willbe taken against the payee.

 Cancellation And Refund

1.You can cancel your booked products anytime anywhere only from the websiteusing  your same booking account  24Hrs before shipping / pick up.

2.If you cancelled booking  less than 24Hrs before shipping/pick up, yourbooking amount will be non-refundable as per refund policies.


1.If you booked products from more than onemonths prior and cancelled the booking within 5 days of booking date,90% of bookingamount will be refunded to requested account details.

2.If you booked products from more than onemonths prior and cancelled the booking within 30  days of booking date,80% of booking amountwill be refunded to requested account details.

3.If you booked products from  one month prior or within one month  and cancelled the booking within 15  days of delivery/pick up date,60% of booking amountwill be refunded to requested account details.

4.If you booked products from  one month prior or within one month  and cancelled the booking within 07  days of delivery/pick up date,40% of bookingamount will be refunded to requested account details.

5.If you cancelled the booking one daybefore the delivery/pick up date,20% of booking amount will be refunded torequested account details.

Safe and Secure Booking/Shopping

Isit safe to use my credit/debit card on MMFSPL?

Your online transaction on MMFSPL is securewith the highest levels of transaction security currently available on theInternet. MMFSPL uses 256-bit encryption technology to protect your cardinformation while securely transmitting it to the respective banks for paymentprocessing.

All credit card and debit card payments on MMFSPLare processed through secure and trusted payment gateways managed by leadingbanks. Banks now use the 3D Secure password service for online transactions,providing an additional layer of security through identity verification.

DoesMMFSPL store my credit/debitcard infomation?

MMFSPL stores the first 6 and last 4 digits ofyour card number in a secure and encrypted manner. The first 6 digits (alsoknown as the Bank Identification Number) are used to identify the bank name andcountry where your card was issued. The first 6 and last 4 digits are together usedfor fraud detection and prevention purposes.

Payment Options

Whatcredit/debit cards are accepted on MMFSPL?

We accept VISA, MasterCard, Maestro andAmerican Express credit/debit cards.

Doyou accept payment made by credit/debit cards issued in other countries?

Yes! We accept VISA, MasterCard, Maestro,American Express credit/debit cards issued by banks in India and in thefollowing countries:

Australia, Austria, Belgium,Canada, Cyprus, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg,the Netherlands, New Zealand, Norway, Portugal, Singapore, Spain, Sweden, theUK and the US.

Please note that we do notaccept internationally issued credit/debit cards for Flyte, Wallet and eGVpayments/top-ups.

What other payment options are available on MMFSPL?

Apart from Credit and Debit Cards, we acceptpayments by Internet Banking (covering 44 banks), Cash-on-Delivery, and EquatedMonthly Installments (EMI), 

Privacy Policy

We value the trust you place in us. That's whywe insist upon the highest standards for secure transactions and customerinformation privacy. Please read the following statement to learn about ourinformation gathering and dissemination practices.

Our privacy policy is subject to change at any time without notice. To makesure you are aware of any changes, please review this policy periodically.

By visiting this Website you agree to be bound by the terms and conditions ofthis Privacy Policy. If you do not agree please do not use or access ourWebsite.

By mere use of the Website, you expressly consent to our use and disclosure ofyour personal information in accordance with this Privacy Policy. This PrivacyPolicy is incorporated into and subject to the Terms of Use.

1.Collection of Personally Identifiable Information and other Information

When you use our Website, we collect and storeyour personal information which is provided by you from time to time. Ourprimary goal in doing so is to provide you a safe, efficient, smooth andcustomized experience. This allows us to provide services and features thatmost likely meet your needs, and to customize our Website to make yourexperience safer and easier. More importantly, while doing so we collectpersonal information from you that we consider necessary for achieving thispurpose.

In general, you can browse the Website without telling us who you are orrevealing any personal information about yourself. Once you give us yourpersonal information, you are not anonymous to us. Where possible, we indicatewhich fields are required and which fields are optional. You always have theoption to not provide information by choosing not to use a particular serviceor feature on the Website. We may automatically track certain information aboutyou based upon your behaviour on our Website. We use this information to dointernal research on our users' demographics, interests, and behaviour tobetter understand, protect and serve our users. This information is compiledand analysed on an aggregated basis. This information may include the URL thatyou just came from (whether this URL is on our Website or not), which URL younext go to (whether this URL is on our Website or not), your computer browser information,and your IP address.

We use data collection devices such as "cookies" on certain pages ofthe Website to help analyse our web page flow, measure promotionaleffectiveness, and promote trust and safety. "Cookies" are smallfiles placed on your hard drive that assist us in providing our services. Weoffer certain features that are only available through the use of a"cookie".

We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Website and you may be required to re-enter your password more frequently during a session.

Additionally, you may encounter "cookies" or other similar devices once rtain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.

If you choose to buy on the Website, we collect information about your buying behaviour.

If you transact with us, we collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.

If you choose to post messages on our message boards, chat rooms or other messageareas or leave feedback, we will collect that information you provide to us. Weretain this information as necessary to resolve disputes, provide customersupport and troubleshoot problems as permitted by law.

If you send us personal correspondence, such as emails or letters, or if otherusers or third parties send us correspondence about your activities or posting son the Website, we may collect such information into a file specific to you.

We collect personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) from you when you set up a free account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your prev
ious orders and your interests.

2.Use of Demographic / Profile Data / Your Information

We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.

In our efforts to continually improve our product and service offerings, wecollect and analyse demographic and profile data about our users' activity on our Website.

We identify and use your IP address to help diagnose problems with our server,and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.

We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code,age, or
income level). We use this data to tailor your experience at our Website,providing you with content that we think you might be interested in and to display content according to your preferences.


A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a givenuser. We place both permanent and temporary cookies in your computer's hard drive. The cookies do not contain any of your personally identifiable information.

3.Sharing of personal information

We may share personal information with our other corporate entities and affiliates. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out.

We may disclose personal information to third parties. This disclosure may be required for us to provide you access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights,property or personal safety of our users or the general public.

We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization,amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.

4.Links to Other Sites

Our Website not links to other websites that may collect personally identifiable information about you. Make My Film Services Pvt. Ltd. is not responsible for the privacy practices or the content of those linked websites.

5.Security Precautions

Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere tostrict security guidelines, protecting it against unauthorized access.


We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related)communications from us on behalf of our partners, and from us in general, after setting up an account.

If you want to remove your contact information from all makemyfilm.in lists and newsletters, please visit

7.Advertisements on makemyfilm.in

We use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email
address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

8.Your Consent

By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to Your consent for sharing your information as per this privacy policy.

If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we useit, and under what circumstances we disclose it.